How do I download the HP Smart app from 123.hp.com/setup?

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  • Author
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  • #41745
    Jimmy Andrew
    Participant

    The HP smart app is a free tool from Hewlett-Packard designed to assist you in printing operations or notifying the errors in your HP printer. To download it, you can visit the website 123.hp.com/setup from your computer or smartphone, and on the homepage, click download now under HP smart app. After installing it, you can add your HP printer by clicking ➕ sign (add your printer). The HP smart app can also help you connect your printer to the wireless network, fix some common printer issues and errors in your printer. The app is available for Windows, Mac, Android, or iOS device. If you face any trouble navigating the website, then contact our customer support.

    #41785
    Lewis hamilton
    Participant

    Install the HP Smart app on a mobile device running Android OS 7.0 (Nougat) or later, Apple iOS 11 or later, or iPad.
    Go to 123.hp from a browser on your phone or tablet and install the HP Smart app.
    Make sure your mobile device is connected to your wireless network, and then open the HP Smart app.

    Admin
    O365CloudExperts

    #41937
    Bruce Banner
    Participant

    Install the HP Smart app and set up the printer

    Install the HP Smart app on a mobile device running Android OS 7.0 (Nougat) or later, Apple iOS 12.0 or later, or iPad.

    Go to 123.hp.com from a browser on your phone or tablet and install the HP Smart app.
    Make sure your mobile device is connected to your wireless network, with Bluetooth enabled, and then open the HP Smart app.
    Privacy and data collection statements display.
    Click one of the following options, depending on your requirement:
    Set Up a New Printer: Set up a new printer or connect to a printer that has already been set up.
    Sign in: Create an HP account or sign in to your HP account to use HP Smart features. If prompted for account verification, follow the on-screen steps to find the verification code.
    Skip for now: Go to the Home screen of the HP Smart app.
    Allow Bluetooth and location permissions, if prompted.
    For more information about how the HP Smart app uses Bluetooth and location, go to Why does the HP Smart app need Bluetooth and location permission in the Frequently asked questions (FAQs) section of this document.
    On the home screen:
    If your printer displays, continue to the next step.
    If your printer displays with Set-Up, tap the printer, follow the on-screen instructions to finish setting up your printer, and then continue to the next step.
    If your printer does not display, tap Add Printer to select a printer from the list of found printers or set up a new one, and then follow the on-screen instructions.

    Hope this helps.

    Regards,
    Bruce

    #45031
    Bella Swan
    Participant

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    #45184
    Suzanne Shanks
    Participant

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