In order to troubleshoot QuickBooks log in error 1904, Execute the following fixation steps in the order shown to resolve the problem.
Solution 1: Run the QuickBooks Install Diagnostic tool
Select the “Ignore” tab on the error message & let the QB installation complete. DO NOT open QuickBooks software.
Restart the computer.
If the QuickBooks installation did not complete, then download & run the QuickBooks Desktop Install Diagnostic Tool.
Reboot the system.
If running the tool unable to fix the error, then activate the built-in Administrator & install QuickBooks software under the built in administrator account.
Solution 2: Activate the built-in or hidden administrator
Follow the given steps to activate the built-in administrator:
Step 1: Activate the Built-in Administrator
Tap the “Windows” button on the keyboard.
Type in the “CMD”. Right-click on the “CMD/ Command Prompt/ cmd.exe” & choose the “Run as Administrator”.
In the command prompt window, enter the “net user administrator /active:yes” and hit the “Enter” tab.
Step 2: Switch to the built-in Administrator Account
Press the “Ctrl+Alt+Delete” on the keyboard simultaneously, then choose the “Switch User Windows 8 users”: hit the “Windows” button & choose the user icon on the upper right of the display.
Hit the “Ctrl+Alt+Delete” at a time & choose the “default Administrator account” icon.
Step 3: Hide the built-in Administrator Account
Click on the “Windows” button on the keyboard.
Type in the “CMD” in the search box. Press right-click on the “CMD/ Command Prompt/ cmd.exe” & choose the “Run ad Administrator” tab.
In the command prompt screen, type in the “net user administrator /active:no” and hit the “Enter” key.
Step 4: Change installation directory security settings
Browse to the “C:\Program Files\Common Files”.
Perform right-click on the “Common Files” folder & choose the “Properties” tab.
Select the “Edit” icon under the “Security” tab, & then choose the “Users” under the “Group or user names” icon.
Under the “Permissions for users” tab, choose the allow for the following permissions:
Modify
Read and Execute
List Folder Contents
Read
Write
Choose the “Apply” and then “OK” button.
Step 5: Do a QuickBooks Installation
Install QuickBooks Desktop once again.
After installing QuickBooks accounting software, switch to the original user log in.
I hope these different methods will be useful to resolve QuickBooks error code 1904.
Matt Henry
