How to fix QuickBooks error H505?

Introduction Forums Data for EnergyPLAN How to fix QuickBooks error H505?

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  • #41966
    Matt Henry
    Participant

    Below given are some recommended solutions that can resolve error H505 easily.

    Solution 1: Make a new Company File Folder
    First, generate a ‘Replacement folder’ on the hosting computer. Now share the original folder and Windows access permissions to share the company files
    If you do not have access to the digital computer then, Contact a skilled IT professional
    In the new folder, Copy .qbw file in multi-user mode again
    You can now open the Company file.
    Solution 2: Open Network Ports that QuickBooks uses to transmit knowledge
    Configure Firewall settings
    Go to the Windows Firewall Settings, and right-click on Windows Option to click on the instrument panel. Now type ‘Firewall’ in the search bar, and press Enter. Click Windows Firewall and press Advanced Settings option.
    Go to the left and right-click ‘Outbound Rules,’ and select ‘New Rule.’
    Press on Ports and press Next
    Click TCP, and in the specific local ports enter the following ports:
    For QuickBooks Desktop 2018- 8019,56728,55378-55382
    QuickBooks Desktop 2017-8019,56727,55373-55377
    For QuickBooks Desktop 2016-8019,56726,55368-55372
    For QuickBooks Desktop 2015-8019,56725,55363-55367
    Click Next and select ‘Allow the Connection’ option
    Click Next to type-in name in the name field, and press Finish
    Repeat steps 1-5 for the inbound rules
    Now go to the multi-user mode again and open QuickBooks
    Turn-on Network Discovery
    First, Open the control panel, and press on System and Security
    Press on Windows Firewall
    In the left pane, go to Click permit associate app/feature on the Windows Firewall (If you are on Windows server 2012)
    Press Modification option
    Select Network Discovery, and Press OK
    Know the name of your server
    Open the RUN command, and press on the Windows Key + R. Type the CMD and click Enter
    Enter config/all, and press Enter
    In the IP Configuration section, look for the ‘Host Name.’
    You can see the server name on the right
    Now save and move to the next step

    I hope these steps will be helpful!
    Matt Henry

    #62178
    james klaus
    Participant

    Quickbooks error code H505 can occur when running the program in a multi-user environment. Setting up multi-user mode in QuickBooks enables multiple users to access the company file simultaneously. The company file is hosted on the server computer, and the workstations access the data file stored on it.

    However, if the hosting is not properly done, you may get this error. In error code H505, you will get an error message on your screen, which states that the file you are trying to access is located on another computer. Check if your network is intact and Firewall is not preventing QuickBooks from communicating with the server. For additional help, you can get in touch with our QuickBooks experts.

    #62189
    Lorrat Benelli
    Participant

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