Introduction › Forums › Data for EnergyPLAN › How to fix QuickBooks error H505?
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February 18, 2021 at 10:48 #41966Matt HenryParticipant
Below given are some recommended solutions that can resolve error H505 easily.
Solution 1: Make a new Company File Folder
First, generate a ‘Replacement folder’ on the hosting computer. Now share the original folder and Windows access permissions to share the company files
If you do not have access to the digital computer then, Contact a skilled IT professional
In the new folder, Copy .qbw file in multi-user mode again
You can now open the Company file.
Solution 2: Open Network Ports that QuickBooks uses to transmit knowledge
Configure Firewall settings
Go to the Windows Firewall Settings, and right-click on Windows Option to click on the instrument panel. Now type ‘Firewall’ in the search bar, and press Enter. Click Windows Firewall and press Advanced Settings option.
Go to the left and right-click ‘Outbound Rules,’ and select ‘New Rule.’
Press on Ports and press Next
Click TCP, and in the specific local ports enter the following ports:
For QuickBooks Desktop 2018- 8019,56728,55378-55382
QuickBooks Desktop 2017-8019,56727,55373-55377
For QuickBooks Desktop 2016-8019,56726,55368-55372
For QuickBooks Desktop 2015-8019,56725,55363-55367
Click Next and select ‘Allow the Connection’ option
Click Next to type-in name in the name field, and press Finish
Repeat steps 1-5 for the inbound rules
Now go to the multi-user mode again and open QuickBooks
Turn-on Network Discovery
First, Open the control panel, and press on System and Security
Press on Windows Firewall
In the left pane, go to Click permit associate app/feature on the Windows Firewall (If you are on Windows server 2012)
Press Modification option
Select Network Discovery, and Press OK
Know the name of your server
Open the RUN command, and press on the Windows Key + R. Type the CMD and click Enter
Enter config/all, and press Enter
In the IP Configuration section, look for the ‘Host Name.’
You can see the server name on the right
Now save and move to the next stepI hope these steps will be helpful!
Matt HenryJanuary 17, 2023 at 12:23 #62178james klausParticipantQuickbooks error code H505 can occur when running the program in a multi-user environment. Setting up multi-user mode in QuickBooks enables multiple users to access the company file simultaneously. The company file is hosted on the server computer, and the workstations access the data file stored on it.
However, if the hosting is not properly done, you may get this error. In error code H505, you will get an error message on your screen, which states that the file you are trying to access is located on another computer. Check if your network is intact and Firewall is not preventing QuickBooks from communicating with the server. For additional help, you can get in touch with our QuickBooks experts.
January 17, 2023 at 16:15 #62189Lorrat BenelliParticipantHVbkhjbbbbbbbbbbbbcccccccccccccccjjjjjjjjjjjffffffff
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